ADT Home Alarm Fast Facts
ADT is the Trusted Name in Home Alarm Monitoring and Provides Security Solutions for:
- More than 80 percent of the country's top retailers
- 90 percent of the Fortune 500 companies
- More than 2 dozen of the nation's top national and regional bank holding companies
- 72 U.S. airports including some of the busiest airports in the United States
- All federal courthouses nationwide
ADT is Committed to Quality Customer Service and Installation with:
- More than 6,000 professional installers and service technicians nationwide
- A record of service and installation unmatched by other security companies. ADT installs more than 80 security systems each hour, or more than one a minute.
ADT Provides Security and Service to Families and Communities by:
- Responding to thousands of crimes in progress and deterring crimes from occurring.
- Interacting with approximately 38,000 public safety agencies across the U.S.
- Providing documentation, deposition and history of events to assist law enforcement agencies in criminal prosecutions.
ADT Has the Most Customer Monitoring Centers of All Alarm Companies, which Provides:
- Complete coverage through several Customer Monitoring Centers (CMC) located regionally throughout the United States. These are all linked together to create one virtual command hub which can respond to all alarms as they come in without interruption in service.
- Action on more than 29 million alarm signals each year:
- 93,000+ alarms daily
- 200,000+ total calls both inbound and outbound daily
- 8,000+ customer contacts an hour for 24 hours 7 days a week around the clock
- Coverage of more than 19 million customer calls per year, handling 3.3 customer transactions every second.
ADT's Legacy of Excellence was Established More Than 100 Years Ago
ADT was founded in 1874 by affiliating with 57 district telegraph delivery companies. This history of connection lives on. Today, ADT provides security services to more than six million North American customers, more than any other security company. With multiple monitoring centers and thousands of trained service and installation personnel, this legacy of excellence continues today with total security solutions that include:- Intrusion detection
- Fire detection
- Video surveillance
- Access control
- Health and elder care monitoring
- Critical condition monitoring
- Electronic article surveillance
- Radio frequency identification
- Integrated security systems